Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Name, email address, and phone number
• Service address and project location details
• Project details, measurements, photos, and materials preferences
• Communication history (calls, texts, emails, and form submissions)

2. How We Use Information

We use your information to:

• Provide estimates, schedule work, and deliver services
• Communicate about your project and respond to inquiries
• Send invoices, collect payments, and maintain records
• Improve our services, processes, and customer experience

3. Sharing & Third Parties

We do not sell your personal information. We may share data with trusted service providers only as needed to operate our business, including:

• Stripe, for secure payment processing
• Twilio, for SMS and phone communication

4. Data Retention

We retain information for as long as necessary to provide services, maintain business records, and comply with legal obligations. When data is no longer needed, we take reasonable steps to delete or anonymize it.

5. Your Rights

You may request access to, correction of, or deletion of your personal information. You can also opt out of non-essential communications at any time. To make a request, contact us using the information below.

6. Cookies & Analytics

Our site uses cookies for basic analytics and to improve performance. You can disable cookies in your browser settings, though some features of the site may not function as intended.

7. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

8. Contact Us

If you have questions about this Privacy Policy or your data, email info@mmproinstalls.com, call or text (513) 204-9797, or write to M&M Professional Installations LLC, Loveland, OH.